Livable cities through new mobility solutions

It’s not just large cities -- which already have well-developed transport systems -- but also mid-sized cities that are looking for ways to improve their public transport services, especially in the context of increasing urbanization, climate change and the sharing economy. As the world's leading provider of buses and mobility solutions, Daimler Buses is delivering on the motto "Arriving today. Thinking about tomorrow." and is making an important contribution to responsibly shaping and developing the future of public transport: For livable cities of the future.

As a bus pioneer, Daimler Buses has traditionally stood for safety, efficiency and comfort in city, coach and intercity buses. Our buses environmentally friendly and we make mobility possible for many as well. This is how we develop vehicles that enable mobility for many people with comparatively low fuel consumption. We equip our vehicles with environmentally friendly drives and support the public sector in the transition to these technologies - through planning and consulting. Our overarching goal is to make the bus even more attractive and even safer as a particularly sustainable means of transport. We aim to achieve this through innovative technologies and the continuous development of networked mobility solutions in the bus sector.

Thinking about electromobility holistically: e-mobility consulting

E-mobility is a crucial factor for urban traffic of the future. Daimler Buses is therefore intensively working on the electrification of our vehicles with the focus on those market segments in which electrified buses can work first – both technologically and economically. That means: Vehicles used in urban areas. With the all-electric Mercedes-Benz eCitaro, Daimler Buses has been offering a locally emission-free city bus for environmentally friendly public transport in cities and metropolitan areas since 2018.

Electromobility, however, still remains a challenge - especially in the use of e-vehicles in public transport. After all, our customers work with tight and precise networks of routes, timetables, services and schedules. The aim is a 1: 1 exchange of city buses with internal combustion engines for fully electric buses. But to get there thorough preparation is essential. So, electric mobility means rethinking urban mobility with buses and coaches. The all-electric Mercedes-Benz eCitaro is therefore more than a city bus; it is part of the eMobility system from Daimler Buses.

In order to support our customers in their transition to electric bus fleets, the Daimler Buses eMobility Consulting team consults with them to the desired extent on the various possible applications, including bus line length, passenger volumes, energy requirements, range calculations and charging management – all are taken into account. At the same time the customer's wishes and expectations are precisely sounded out and a tailor-made concept is developed to implement in concert with customers. In close cooperation with our customers, our eMobility consulting experts assess the daily operating cycles and develop an eCitaro-specific operating plan. The simulation program developed by Mercedes-Benz is employed here. It maps the system behavior of the eCitaro under real-world operating conditions, then calculates energy requirements and simulates various recharge scenarios. In addition, our eMobility consulting team supports our customers with regard to charge management and the organization of the depot. In addition to providing consulting on how to integrate eCitaro into the customer's fleet, the final analysis includes recommendations and calculations for the charging infrastructure, energy consumption, connected power at the depot and the development of optimized charging and load management.

In addition, eco-training for bus customers and their drivers is done in order to promote environmentally aware driving. With our intelligent modular concept of battery and charging technology, we not only manage to tailor eCitaro to the individual needs of a company, but even to match individual bus lines.

Bus Rapid Transit - Intelligent mobility for the city traffic of the future

An important building block for tomorrow's mobility solutions is Bus Rapid Transit (BRT), a sustainable mobility concept currently operating in more than 160 cities around the world. In 41 of these cities Mercedes-Benz buses are used. The main characteristics of such systems are dedicated lanes for bus traffic, special bus stops and right-of-way privileges at intersections to allow passengers to reach their destinations comfortably, safely and particularly quickly.

Daimler Buses takes a holistic approach to the field of Bus Rapid Transit. For the introduction of BRT systems we offer cities vehicles as well as consulting and financing services. The planning of BRT systems is very complex, as the design of the system depends on the needs of passengers and operators. Other factors such as local laws, environmental and energy regulations provide additional framework for the planning of a BRT system. By working together with various partners and in close cooperation with cities, we join in the development and planning of BRT systems.

Today, BRT systems are already quite compelling due to their high level of environmental friendliness, short planning and construction phases and low investment cost. In the coming years, however, bus traffic will continue to change. Driving this development are the upcoming electrification and partial automation of buses. Electrification will further improve the already very good environmental balance of buses and enable the population to benefit from improved transport services as well as from reduced noise and emissions. In regard to the current discussions around particulate matters, this opens up new possibilities for sustainably increasing the quality of life in densely populated areas. An additional boost to innovation will come thanks to bus operations by automated driving. (Partially-)automated buses, such as the Mercedes Benz Future Bus, are predestined for use on BRT corridors and able to make bus use even more attractive. The consistent acceleration and braking behavior of (partially) automated buses, for example, reduces fuel consumption and increases ride comfort. Elderly or disabled people in particular also benefit from barrier-free access through precisely controlled bus stops. Since automated driving significantly reduces the risk of accidents, these systems also make an important contribution to our journey toward accident-free driving. Expanded and intelligent networking -- such as between vehicles, signal systems and the road -- will make BRT systems even more interesting in the future.

Intelligent solutions and services

Digitalization and networking provide further opportunities to more efficiently tailor bus mobility to individual use cases. We therefore accompany our customers on their path to the future of passenger transport with intelligent solutions and services. With OMNIplus ON, Daimler Buses is accelerating digitalization and expanding its range of services.

OMNIplus ON integrates all digital services and bundles them in a clear manner. Bus operators have personalized access to all of the services they book in a single portal, opening up completely new opportunities for them. All in all, this results in more safety and comfort for the driver and passenger and enhanced cost-effectiveness for customers.

OMNIplus ON is based on four pillars:

• ON advance: Ensures bus companies maximum availability of their fleet, such as with the revolutionary OMNIplus Uptime service for real-time monitoring of vehicle systems.

• ON monitor: Combines telematics services for efficient fleet management.

• ON drive: Supports the driver, for example, at prescribed daily departures.

• ON Commerce: Enables bus companies to make quick and targeted purchases around the clock, such as spare parts in the OMNIplus eShop.

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